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Licensed • Bonded • Insured

Insurance Preferred Damage Restoration • Eco-Friendly Solutions

Exploring the Home Flood Damage Restoration Process

flood damage

flood damage

Flooding throws your entire life off course. If your home has experienced a flood, you probably wonder how things will get back to normal. The good news is that they will. Your home can get back to normal with the help of flood damage restoration experts at Green Genie. Here’s what to expect as you start working on restoring your home. 

Insurance and Inspection 

The first step to all flood damage projects is to call a restoration service like Green Genie. Our team operates 24/7 because floods can happen at any time of day or night. Your restoration service will notify you of any emergency steps or guidelines to follow until they arrive. Most will advise you to stay away from the area in case of electrical damage or contaminated water. 

While you wait for your water damage experts to arrive, you’ll want to call your home insurance provider. Many policies cover flooding, depending on the source and extenuating factors. Keep in mind that not all policies cover flooding, though – you may need a special rider for that. Regardless, your insurance company will help walk you through the claims process. You’ll need the claim number handy as you continue the restoration process.

Water Removal

After your flood damage restoration service arrives, they’ll begin the most crucial step of the process: water removal. Before any water removal begins, the source of the water needs to be determined. If a busted pipe caused the problem, your expert can work with a plumber to rectify the situation. Damages from broken windows, flooded sump pumps, or otherwise will also require different solutions. 

Understand that water removal does not always go quickly. Professionals use a series of pumps and portable water vacuums to remove water completely. These specialized pieces of equipment do work more efficiently than an old bucket or towels, but they aren’t an instant solution. An extreme amount of water may take a couple of days to fully remove. 


Once initial water extraction has occurred, your damage restoration team will get to work sealing the area. You might ask, why does the site need sealing off? For several reasons, actually. First, a sealed area dries faster and prevents water from spreading. Second, a sealed area helps prevent mold spores, bacteria, or cleaning materials from escaping into other parts of the home.

Drying and Sanitizing

After professionals seal off the flooded area, drying begins. Residual water and humidity can linger in a home and breed mold and bacteria if left to their own devices. To remove water completely and reduce humidity, professionals utilize air movers and dehumidifiers. The entire process may take several days for severe water damage. As the damaged area dries, your experts will sanitize the space with antimicrobial solutions and sanitize the air with ionizing technology to kill any mold spores, bacteria, or contaminants in the air. 

The Final Step: Flood Damage Restoration

Once your flood damage restoration team has removed the water, cleaned the space, and dried everything up, your home is ready for restoration. Contractors replace damaged drywall, ruined carpet, or broken flooring, and your home will start looking brand-new in no time!

When flooding threatens your home, give the team at Green Genie a call at (716) 466-6653. Our staff is on standby 24/7 to help get your home back on its feet. We’ll take care of every aspect of the restoration process for you!

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